Telus asks CRTC to make filing telecom complaints more difficult

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Telus has filed documents with the Canadian Radio-television and Telecommunications Commission (CRTC) seeking changes that would make filing complaints with the Commission for Complaints for Telecom-Television Services (CCTS) more difficult for Canadians. Before I get into it, I’ll add some context: the CRTC has an ongoing consultation on ways to improve awareness of the CCTS […]

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